Swiss Air-Ambluance Rega has introduced a complete new mission control system and thereby developed a new telecommunication infrastructure system with SCS AG as its partner. The system is Voice-over-IP (VoIP) based and features a custom-designed user frontend that perfectly fits the mission controller’s needs and includes two VoIP-telephones per workplace. The system also integrates communication through the Rega-proprietary Switzerland-wide radio system which was also developed mainly by Supercomputing Systems AG.
The communication system is seamlessly integrated to a mission control system delivered by Hexagon and ideally supports the operative processes of Rega mission controllers. In addition to the introduction of these new software solutions the entire mission control IT infrastructure of Rega has moved to external data centers. The telecommunication core systems run redundantly in two geographically separated locations. This ensures a high availability.
The development of the communication system including testing, deployment and go-live took SCS one year.