Operation & Support

SCS supports you throughout the entire life cycle of the jointly developed solutions, including operation, monitoring, maintenance, support, round-the-clock on-call service and end customer hotline. The operational organisation is set up in such a way that the systems continue to be supported by the development teams during operation using a DevOps approach, which means that comprehensive system expertise is available. Our multilingual support hotline responds to the concerns of your end customers when operating your systems. SCS also offers an on-call service for mission-critical systems.

  • Competent maintenance

    SCS maintains our developed systems and keeps them up to date. This enables us to fulfil the highest demands in terms of security and stability.

  • Company organisation until 7/24

    SCS operates systems in a DevOps approach with a high level of synergy between the development and operations teams. For mission-critical systems, SCS provides a 24/7 on-call service with development engineers.

  • End customer support

    We take care of your end customers' concerns via system-specific hotlines: telephone support, ticketing system, end customer support

Current projects

SCS Mico, the communication solution for operations centres

SCS Mico is a highly flexible and fully integrated VoIP telephony and radio solution for emergency control centres in the blue light sector and ... More

SDAT data hub for the Swiss electricity sector

The data hub simplifies and standardises market communication. SCS develops and operates the SDAT data hub for Swisseldex AG, an association of ... More

New VoIP infrastructure for Rega’s Operations Centre

A fully integrated communication solution was developed for Rega's Operations Centre that is perfectly tailored to its processes. SCS has developed ... More
Stephan Moser Energy Systems & Public Safety How can I help you?