Operation & Support
SCS supports you throughout the entire life cycle of the jointly developed solutions, including operation, monitoring, maintenance, support, round-the-clock on-call service and end customer hotline. The operational organisation is set up in such a way that the systems continue to be supported by the development teams during operation using a DevOps approach, which means that comprehensive system expertise is available. Our multilingual support hotline responds to the concerns of your end customers when operating your systems. SCS also offers an on-call service for mission-critical systems.
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Competent maintenance
SCS maintains our developed systems and keeps them up to date. This enables us to fulfil the highest demands in terms of security and stability.
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Company organisation until 7/24
SCS operates systems in a DevOps approach with a high level of synergy between the development and operations teams. For mission-critical systems, SCS provides a 24/7 on-call service with development engineers.
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End customer support
We take care of your end customers' concerns via system-specific hotlines: telephone support, ticketing system, end customer support
Current projects
